Terms and Conditions

Welcome to Mockuna Web Development Services. By using our website or availing of our services, you agree to the following terms and conditions.


1. Services

Mockuna Web Development Services provides website setup, domain configuration, business email setup, and related digital services.

All services are provided based on the agreed scope, timeline, and requirements discussed before the start of the project.


2. Client Responsibilities

Clients are responsible for providing accurate information, required materials, and timely feedback necessary to complete the service.

Delays in providing required details may affect the project timeline.


3. Payments

All services are subject to agreed pricing before work begins.

Payments must be made according to the agreed terms. Work may only begin after initial payment is received.

Additional requests outside the original scope may be subject to additional charges.


4. Revisions and Changes

Reasonable revisions may be accommodated depending on the agreed scope.

Significant changes or additional requests beyond the original agreement may require a new quotation.


5. Third-Party Services

Some services may involve third-party providers such as hosting, domain registrars, or email platforms.

Mockuna is not responsible for issues arising from third-party services, but will assist in coordination when possible.


6. Service Limitations

While we aim to provide reliable and functional setups, we do not guarantee uninterrupted service or error-free performance due to factors beyond our control.


7. Intellectual Property

Upon full payment, the client will have the right to use the completed website or deliverables for their business.

Mockuna may showcase completed work as part of its portfolio unless otherwise agreed.


8. Cancellation and Refunds

Once work has started, payments made are generally non-refundable.

If a project is canceled, any completed work may be delivered based on the amount paid.


9. Communication

All communication will be handled through agreed channels such as email or scheduled calls.

We aim to respond within reasonable business hours.


10. Changes to Terms

These Terms and Conditions may be updated from time to time.

Any updates will be posted on this page.


11. Contact Information

If you have any questions regarding these Terms and Conditions, you may contact us at:

Email: [email protected]
Location: Aklan, Philippines